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商务口语:国际电话口语
http://www.21tx.com 2006年07月26日 外语教育网
 (O=Operator, C=Chinese)

  O: Is this the Silver Star Trading Company?

  C: Yes, it is.

  O: This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance Department from a Mr. Robert of ABC Company in New York.

  C: From whom, did you say?

  O: From a Mr. Robert of ABC Company in New York.

  C: Thank you. Just hold the line, please.

  Several seconds later……

  C: Hello. I'm sorry but Mr. John Wang is in a conference right now.

  O: Oh, is that right? When will he be free?

  C: Well, he'll be free around four o'clock.

  O: I see. Just a minute, please.

  Several seconds later……

  O: Hello. How about Mr. Peter Chen, then?

  C: Yes, he's here. One moment, please.

  Pause

  Peter Chen: Hello. This is Peter Chen speaking.

  O: Oh, Mr. Chen? Will you hold the line, Please?

  Pause

  O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.

  Peter Chen: Thank you.

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